Announcement Regarding the Temporary Suspension of Deposit Functionality in the Help2pay System
23/09/2025 11:07:47

Dear Users,

 

In order to enhance system performance and optimize your user experience, Help2pay, the deposit channel provider, will temporarily suspend certain services to ensure a smooth process. Please note the following maintenance information:

 

Maintenance Details:

 

Date: September 24, 2025 (Wednesday)  
Time: 9:00 AM - 11:30 AM (GMT+8)  
Affected Functions:Merchant Back Office (Merchant BO), Deposit API, and Payout API  

During this period, we will be performing system optimizations, and the estimated maintenance time is 150 minutes. We sincerely apologize for any inconvenience this may cause and appreciate your understanding and support.

 

If you have any questions, please feel free to contact our customer service team.

 

Bifu Team  
September 23, 2025