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How to complete KYC (account verification)

03/09/2025 13:21:50


Completing identity verification (KYC) on Bifu is a crucial step to ensure account security, unlock full functionality, and comply with platform usage regulations - Withdrawals on the Bifu platform require KYC verification. Please follow these steps to complete the verification process:

 

Step 1: Access the Identity Verification Portal

After logging into your Bifu account, click the avatar at the top left of the app homepage to enter the [Identity Verification] page.

 

Step 2: Prepare Required Documents

Before starting the verification, please ensure you have the following documents ready:
  • Valid identification document (ID card, passport, driver's license, etc.)
  • Proof of address within the last three months (e.g., utility bill, bank statement, etc.)

 

Step 3: Start the Verification Process

Click the "Verify Now" button on the page to begin the identity verification process.

 

Step 4: Fill in and Submit Identity Information

You will need to:
  • Fill in your basic personal information
  • Select the type of identification document you are using for verification
  • Upload clear photos of the front and back of your ID and a clear selfie (ensure the photos are complete, glare-free, and the text is legible) Tip: Submitting clear and complete information will help expedite the review process.

 

Step 5: Upload Proof of Address

Please provide a document that proves your current residential address, such as a recent bill or official document within the last three months. Supported formats are jpg, png, and pdf.

 

Step 6: Complete the Questionnaire

This includes information such as your investment experience. This information helps the platform fulfill its Anti-Money Laundering (AML) and Know Your Customer (KYC) obligations.

 

Step 7: Submit Verification Application

After completing all information and uploading the required documents, click "Submit." The Bifu review team will process your application within 3 business days.

 

Step 8: Check Verification Status

After submission, you can check the progress and status updates on the "Identity Verification" page. If your verification is rejected, you can resubmit the required documents according to the provided instructions.

 

Frequently Asked Questions (FAQ)

Q1: How long does the identity verification process take?
A: Most users can complete the process within 3-5 minutes. The review usually takes 3 business days.
Q2: What identification documents does Bifu accept?
A: Currently, we accept valid government-issued identification documents such as ID cards, passports, and driver's licenses.
Q3: What should I do if my verification is rejected?
A: Please check the "Identity Verification" page for the reason for rejection and resubmit the correct documents according to the instructions provided.
 
 
 
Completing identity verification is essential for ensuring your account security and enjoying full platform functionality. If you encounter any issues during the identity verification process, please contact the Bifu customer support team, and we will assist you in completing the process.