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Account and Deposit/Withdrawal FAQs
26/08/2025 03:11:24
Q1: How many live forex accounts can I have?
- Each user can open a maximum of three live forex accounts, with fixed leverage of 500x and 1000x.
- To open a new account, all previously opened accounts must have a positive balance.
Q2: How do I open a demo account?
- No separate creation is required. The demo account is automatically displayed in the "Accounts" section.
- Each user can have one demo account with a fixed leverage of 500x.
Q3: What deposit and withdrawal methods does Bifu support?
- Bifu supports various fiat and cryptocurrencies for deposits and withdrawals. Common fiat currencies include USD, EUR, GBP, SGD, etc. We support USDT deposits via ERC20, BEP20, and TRC20 networks.
- Users must complete KYC verification before depositing funds. Clicking "Deposit" without completing KYC will be blocked. Users can still deposit funds while KYC verification is in progress.
- Withdrawals typically take 3-7 business days, depending on the payment method and bank.
Q4: What should I do if I encounter problems with deposits or withdrawals?
- Please double-check your account information to ensure it is accurate.
- If your withdrawal is delayed, please contact Bifu customer support (enquiries@bifu.co) for assistance.